Process Serving, Investigations, traces, statement
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Legal Services from Proactive Investigations, Manchester

Professionally streamlining the process serving nature of your business

Process Serving

Proactive investigation team are commissioned by legal firms and corporate sectors to personally serve legal documents of varying nature to a wide range of respondents in an affordable, quick and efficient manner.

The Law Society both recommend and have links to the ABI (Association of British Investigators). The principal of Proactive Investigations is a member of the Association of British Investigators, which is working with the Law Society of England & Wales and included in the Law Society of Scotland Approved Supplier Scheme, which can be viewed here

It is not just a matter of posting a document through the letterbox.  It takes planning and timing to ensure the document is presented and served using the correct approach to the correct respondent. This can take all manner of professional surveillance techniques and patience to administer, even the most difficult or complex of situations, as often these are an unwanted experience – we can assure you we have it covered.

Examples of documents we serve but by no means limited to:

  • Divorce Petitions
  • Children’s Act
  • Forfeiture Orders
  • Statutory Demands
  • Summons
  • Bankruptcy Petitions
  • Legal Documents
  • Injunctions
  • Landlord and Tennant Documents

Process Serving – Collection and Collation

Our full-service offer to you includes collecting documents to be served from your office or law courts.  We are happy for you to forward documents to our premises and will collate and prepare them in readiness for personal serving.

Need to instruct a legal process server today?
No problem, please contact the team for more information and obtain an instant competitive quote call 0800 014 6113 or email

Surveillance Services

The Proactive Investigations team offer a full range of surveillance activities that include static, mobile, covert and gps tracker options.

Read more on Commercial Surveillance and Matrimonial Surveillance – these will have internal links to other pages attached to them with further detail.

Trace and Locate Services

Our team offers Proactive Investigations to assist businesses and individuals to locate missing persons. For whatever the reason may be from tracing debtors to ensure debts are paid to establishing the whereabouts of a missing person or supplier.

Interviewing, Statements and Reports

Let us take the strain out of the time-consuming interviewing and preparation of statements and reports. Our professional and confidential approach will obtain accurate and relevant information from the individual or witness on your behalf.

The information can take the form of written reports or we can supply audio or HD video. Both of which can be used in courtroom situations and you have the personal support of the investigators should they need to be present in court to assist your case in question.

Get in touch

0800 014 6113


We use specialist database searches to trace people. We conduct the enquiries legally & ethically above board to achieve the best results for our client. We are fully GDPR compliant. Why not make contact with us to discuss your individual requirements. We…

About a year ago

Legal Services

Case Study


We received an instruction from a solicitor client by email at about 4pm on a Friday evening. We immediately emailed our agent with the details of a Placement Order for a child to be adopted who was in significant danger from her drug abusing mother. All the relevant authorities were not able to make any contact with the mother. We were given very little details or description about the respondent, but we managed to find her profile on Facebook.


We visited the home address and initially didn’t get any reply, it was a sensitive issue and an urgent instruction, we discussed the options and decided on pushing a note with a contact number through the door, the respondent amazingly made contact with us and we arranged to meet, and a successful serve took place.

 “The delivery of the RIPA Training by Proactive Investigations has inspired the confidence of my staff to submit applications.” The OSC have also made highly positive comments on the quality of the course content.”

 Don Brown (Assistant Director, City Safe – Environment & Community Safety at Salford City Council) states –

William O’Brien of Ashfields Solicitors, Cheadle recommends Proactive Investigations Limited for their professional, timely and successful completion of instructions at a low cost rate to his business.

William O’Brien of Ashfields Solicitors, Cheadle

"Our objective is to ethically achieve the best outcome for your enquiry by conducting a positive, professional investigation whilst maintaining strict confidentiality."

Get in touch


0800 014 6113